Details

Thursday, Sept. 19 – Friday, Sept. 20, 2024

Cost $495

Registration includes all Summit sessions, lunch both days, networking reception, and breakfast on Friday.

Register Today!

About the Summit

The 2024 Member Engagement Summit brings together “best in class” cooperatives from across the nation to share strategies, exchange ideas, find solutions, build our networks and most importantly – learn from each other.

This year, the two-day agenda will cover the latest data on drivers of satisfaction and provide perspectives from cooperatives on what works for building member trust and elevating members’ perceptions of your service. The full agenda will be posted in the coming weeks, and planned sessions include:

  • Drivers of Satisfaction: Top Takeaways from Recent Cooperative Insights Research
  • Co-op Panel: Strategies for Raising Satisfaction and Engagement
  • Connecting with New Members: Best Practices for Building Trust and Understanding of the Cooperative Difference
  • Optimizing Digital Communication with New Tools and Data
  • AI 101
  • Lights Out for Scammers: Staying Ahead of Evolving Utility Scams
  • ATOU Rates: Grid Impacts and How to Engage Members
  • Office Hours: Sign up for 1:1 time with the Cooperative Insights staff to review and analyze your recent survey reports