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Details

Thursday, Sept. 24 – Friday, Sept. 25, 2026

Cost $525

Registration includes all Summit sessions, lunch on Thursday, a networking reception, and breakfast on Friday.

About the Summit

The Member Engagement Summit brings together cooperatives from across the nation to explore the latest research and proven best practices to increase member satisfaction and enhance your members’ experience.

Guided by participant feedback, the agenda focuses on the most pressing issues facing cooperatives today. Sessions are designed to deepen understanding of today’s consumers while equipping attendees with practical, actionable strategies they can apply within their own organizations. The program also highlights real-world perspectives from cooperatives on what’s working, along with built-in opportunities for meaningful connection and idea-sharing.

Connect with colleagues from across the country to exchange ideas, share strategies, and learn from one another.

Agenda Highlights

Topics planned for the 2026 Summit include:

  • Digging Into the Data: Drivers of Satisfaction and Key Research Findings
  • Panel Discussion: Tactics of Top-Performing Cooperatives
  • Affordability Focus: Research Insights, TOU Rates, and Protecting Satisfaction Amid Rising Costs
  • Member Trust: How to Build It—and Why It Matters for Satisfaction
  • Engagement Strategies: Turning Members into Advocates
  • State of the Industry: Grid Reliability, Affordability, and Evolving Member Expectations
  • AI in Action: Enhancing the Member Experience
Registration Now Open

Don’t miss the opportunity to connect with cooperative professionals from across the country for two days of collaboration, fresh perspectives, practical strategies and the latest research on member satisfaction and engagement.

Location

Hosted at the Westin Raleigh-Durham Airport , the Summit is just minutes from RDU Airport and easily accessible from major highways. The hotel is within walking distance of a variety of shops and restaurants, and the iconic Angus Barn—one of the area’s most well-known dining destinations—is just a short drive away.

Be sure to check out the surrounding shopping district, Brier Creek Commons!

 

 

 

 

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