News & Insights

A Note to Our TSE Service Clients

TSE Services is committed to supporting our members through these difficult times. We want to reassure you of our goal to honor commitments without interruption during the ongoing COVID-19 virus pandemic.  Our team will carefully monitor this highly unpredictable situation and communicate any impacts that might affect business or create disruptions in project schedules in the coming weeks. 

So far, local and statewide “shelter in place” orders appear to have actually increased participation rates in member feedback efforts.  Based on initial data collection metrics, member participation in both telephone and online surveys have shown slight increases in participation since the COVID-19 outbreak hit America.  This finding should help ease fears that the pandemic would cause member participation in market research projects to drop significantly.

Starting Monday, March 16, TSE Services began a mandatory work from home policy. This directive has been initiated to minimize face to face interactions.  Rules have also been instituted to limit and monitor travel incurred by employees and members of their households along with policies for self-quarantine.

Below are actions we have taken regarding ongoing projects:

We look forward to fulfilling your research needs through the remainder of 2020 and beyond!