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Congratulations! Top Scoring Cooperatives of Q1 2026

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Cooperative Insights partners with co-ops nationwide to deliver data and insights that strengthen member satisfaction and loyalty. We are proud to recognize the co-ops raising the bar – those earning top Net Promoter Score℠ (NPS®) and American Customer Satisfaction Index (ACSI®) results through Cooperative Insights’ score-provision services in the first quarter of 2026.  

Top Net Promoter Score℠ Recipients in Q1 2026 

Top American Customer Satisfaction Index (ACSI®) Recipients in Q1 2026 

Far exceeding benchmarks, these ratings highlight a strong commitment to member service and continuous improvement as our industry evolves. Congratulations to these cooperatives for their leadership in delivering exceptional member experiences. 

Cooperative Insights has strategic partnerships with the American Customer Satisfaction Index (ACSI®) and Net Promoter Score℠ (NPS®) organization and is now offering these scores to all interested, qualifying cooperatives. Augmenting insights in survey results, these metrics provide cooperatives with richer context and benchmarks for measuring member loyalty and satisfaction against national averages. 

The scores for the listed cooperatives were provided through Cooperative Insights’ score-provision services. Net Promoter Scores are now available to all cooperatives, and ACSI scores to qualifying cooperatives, through Cooperative Insights. For more information about Cooperative Insights’ NPS and ACSI score provision services, contact us. 

Surveys were administered by Cooperative Insights on behalf of the above cooperatives during the fourth quarter of 2025. ACSI scores were modeled by ACSI LLC using the proprietary ACSI methodology. ACSL LLC did not regulate the survey administration or sample size. ‘ACSI’ is a registered trademark solely owned by American Customer Satisfaction Index LLC. Net Promoter, NPS, and the NPS-related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks of Bain & Company, Inc., NICE Systems, Inc. and Fred Reichheld. ACSI LLC and Bain & Company, Inc. are unaffiliated entities. Cooperative Insights engages each independently for reporting purposes.