Top-scoring co-ops in Q2 2026

Co-ops continued to earn high levels of member satisfaction and loyalty in the second quarter of 2026, with top-scorers significantly outperforming industry benchmarks. Beyond delivering reliable, member-focused service, these cooperatives are building trust—a critical asset as the energy landscape evolves and opportunities grow to engage members as partners in managing demand.

>> Hear tactics and strategies from top cooperatives, and more about earning member trust, at the 2026 Member Engagement Summit. Registration opens late this month.

We are proud to recognize the following cooperatives that earned a Net Promoter Score℠ (NPS®) or American Customer Satisfaction Index (ACSI®) score through Cooperative Insights’ score-provision services between April and June 2026.

Top Net Promoter Score℠ Recipients in Q2 2026

Top American Customer Satisfaction Index (ACSI®) Recipients in Q2 2026 

Through strategic partnerships with the American Customer Satisfaction Index (ACSI®) and the creators of Net Promoter Score℠ (NPS®), Cooperative Insights offers qualifying cooperatives access to these nationally recognized measures of member satisfaction and loyalty. When paired with survey insights, these metrics provide valuable context and benchmarking against national performance standards.

The scores highlighted here were provided through Cooperative Insights’ score-provision services. NPS scores are available to all cooperatives, and ACSI scores are available to qualifying cooperatives.